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Actions of the company 4You Airlines

ECC Poland would like to draw attention to the actions of Polish entrepreneur 4YOU AIRLINES, which from August 12 to September 3, 2014 has been selling tickets for flights, among others, to Paris, Barcelona, Rome and Brussels from Polish airports in Lodz and Rzeszow. Flights are scheduled to begin from November 3, 2014.

Yet it should be noted the Civil Aviation Authority stated, that the entrepreneur has not received the status of air carrier. However the relevant licensing procedure, has been already continued for some time,  still the Office of Competition and Consumer Protection (the OCCP) has established that it is not possible to complete the authorization process before 3 November 2014.

Arrival time is the moment of opening the aircraft door

The actual arrival time of a flight corresponds to the time at which at least one of the doors of the aircraft is opened. It is only at that time that the length of the delay for the purposes of any compensation may be determined.

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Sometimes the game does not pay off

The consumer from the Netherlands wanted to buy the game on the website of Polish company. For this purpose created an account on the portal of entrepreneur, paid money on the account and ordered the game. The seller did not deliver the ordered good, however due to consumer complaint promised to return the money. Weeks passed and the consumer has not received the refund.

Mistyped address

A Polish consumer purchased clothes worth over 600 euros in UK online store. Since the seller made mistake while typing her address, the package was delivered to the wrong place. Consequently, the consumer was left without money and without the ordered goods.

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