Welcome to European Consumer Centre Poland

We hope that our website will help in better understanding of consumer rights in the European Union as well as it will provide practical advice related to shopping and purchase of services in Europe.
Presented here information is addressed mainly to:

• Polish consumers making purchases in the EU countries, Norway or Island;
• Foreigners making purchases in Poland;
• Organisations and institutions dealing with consumer protection in Poland and in the European Union.



How may we help?

If you are Polish and have problem/question related to purchases of goods and services in the E.U states, Norway or Island If you are a foreigner - citizen of the E.U, Norway or Island and you have problem/question related to purchases of goods and services in Poland If you are Polish and your case is related to the problems with a Polish entrepreneur or issues concerning consumer protection in Poland If you are an entrepreneur