We would like to inform that on 1st and 3rd of May in Poland there are national holidays and in connection with the order of the Head of Chancellery of the Prime Minister from March 29th, the European Consumer Center in Poland also will be closed on May 2nd. At the same time we inform that the center will be open on May 13th (Saturday).
While there are strong rules in place in the EU to protect consumers, in practice consumers sometimes encounter problems getting redress when their rights are violated, particularly cross border.
Did you ever book a car online and find out you had to pay more when you get to the rental desk? Last year, this was the case of 2,000 consumers in Europe, who reported these issues to the European Consumer Centres, which help consumers when they travel or buy cross border. Following a strong increase of the number of complaints on car rental issues, the European Commission and national consumer authorities engaged with the five leading car rental companies to address these issues.
Poland’s consumer protection Authority and the European Consumer Centres Network offer advice to shoppers for one of the year’s biggest shopping days
On 17th of October started the European Consumer Summit 2016 organized by the European Commission in Brussels. The European Consumer Centers (ECC-Net), including ECC Poland shall attend the meeting. Follow the discussion