Resolved cases
She returned the goods within the cooling off period that she was entitled to under the EU...
Lectures
News
The agreement among national consumers associations and Costa Crociere was reached. A flat rate compensation of 11,000.00 € per person is foreseen.
The European Commission has today proposed a comprehensive reform of the EU's 1995 data protection rules to strengthen online privacy rights and boost Europe's digital economy.
Costa Concordia Shipwreck survivors and future passengers who will not board because of the accident, can ask for a refund for personal, material and non material damages by filing a complaint against Costa Crociere.
Carrying a virtual train ticket or repaying a friend with your mobile phone, buying your groceries online, paying with your debit card abroad – the way European citizens shop and pay is radically changing. A secure and transparent integrated payments environment throughout the EU could create more efficient, modern and safer means of payments – for the benefits of consumers, merchants and payment providers.
Were you ever about to sign a contract for a personal loan, credit card, or other consumer credit and discovered that it was all working out more expensive than you had first expected? An EU-wide investigation of websites offering consumer credit took place to check whether consumers are receiving the information to which they are entitled under EU consumer law before signing a consumer credit contract.






























